| Problems of
Supporting Laptops |
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| • | Supporting
laptops is harder than desktops |
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| – | Even more
personal than PCs |
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| – | Lack of
physical access |
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| – | No two the
same |
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| • | Split the
problem into three: |
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| – | Visitors |
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| – | Local users |
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| – | Centrally
owned |
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